Page 3 - 2026 ITS Catalogue

4 LIVE ONLINE 6
CONTENTS FACE TO FACE INTRODUCING...

4 FAQ’s CORRESPONDENCE 6 Seaside Sally’s
7 ITS 3-Step Programme
7 Work Based Learning

9 LIFE SKILLS & LIFE SKILLS & WORK READINESS
WORK READINESS

10 Toolkit for Study, Work and Life 13 Team BBQ - Level 2 17 Leadership 101
2-Days 14 X Factor Plus - Level 2 17 X Factor Plus - Level 3
10 Toolkit for Study, Work and Life 14 Prepare For Employment 18 Workplace Communication
5-Days 15 ITS Employability Programme 18 In-Work Skills
11 ITS Responsible Employee 15 Business Communication 19 Business Communication 101
12 ITS Self Management Toolkit Basics 19 Business Communication
12 Plan Your Future 16 Hāpai Kickstarter
13 Tutuki 16 Team BBQ - Level 3 SERVICE INDUSTRIES

21 SERVICE
INDUSTRIES

22 ITS Customer Care Champions 26 Food Safe, Service Smart 30 Chefs Starter Kete
22 Understand Customer Service 27 Great Coffee Safe Food - Level 2 30 Hospitality Skills Essentials
23 Customer Service Kickstarter 27 Barista 101 - Level 3
23 Retail Ready - Level 2 28 Advanced Customer Service 31 Comprehensive Food Safety
24 Retail Skills 101 28 Retail Ready - Level 3 32 Bartenders Kickstarter INCLUSIVE LEARNING PATHWAYS
25 Cafe Counter Service 29 Success In Cafe Service 32 Responsible Mixology
25 High Tea 29 Great Coffee Safe Food - Level 3 33 Alcohol Managers Course (LCQ)
26 Hospitality Skills Essentials
- Level 2

35 INCLUSIVE LEARNING 39 SAFETY, HEALTH 45 MICRO-CREDENTIALS
& FIRST AID
& INDIVIDUAL UNITS
PATHWAYS
36 Hot Chocolate and 40 Work Safe Home Safe 46 FAQ’s SAFETY, HEALTH & FIRST AID
Barista Basics 40 ITS Safe Employee 48 Success In Service Industries
36 Flash Drinks and Kai 41 Managing Workplace 48 Hospitality and Customer
36 Kai Aroha Impairment Service
37 ITS Positive Employee 41 Child First Aid 49 Employability Skills and Work
37 ITS G.R.E.A.T Service 42 Provide Basic Life Support Readiness
42 First Aid Refresher 50 Core Service Sector Skills
43 Foundation First Aid 50 Cafe and Customer Service
43 NZ First Aid Certificate 51 Food and Beverage Services
53 Individual Units - Level 1 MICRO-CREDENTIALS & INDIVIDUAL UNITS
54 Individual Units - Level 2
57 Individual Units - Level 3

Valid from Dec 2025
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