Page 7 - 2025 ITS Correspondence Catalogue

EMPLOYABILITY SKILLS &

WORK READINESS

IN-WORK SKILLS

Level: 3

Credits: 11 Cost $195

- Theory: Yes
- Practical: Yes (workplace or simulated)

Communicate and collaborate in a team, provide feedback
and understand aspects of sleep management.

Work as a team to become a better listener and
communicator, and gain skills to be a great leader.
Understand how to give feedback to people you work with,
communicate, and collaborate in a team and understand
why a good night’s sleep is important.
In this course you will learn to:
• Provide effective feedback on individual and group
performance in the workplace taking into consideration
diversity, balance, objectiveness, appropriate language,
voice modulation and non-verbal signs.
• Use active listening skills to gain information in an
interactive situation.
• Demonstrate knowledge of sleep, sleep debt, the
circadian rhythm and the body clock.
• Improve quality of sleep. LOOKING FOR SOMETHING ELSE? CORRESPONDENCE
• Contribute within a team which have shared objectives,
using interpersonal communication skills. Face to Face courses get top results.

Our student success team is here to help,
NZQA unit 9705 v8 | 3 credits email info@its.ac.nz or schools@its.ac.nz otherwise
Give feedback on performance in the workplace phone us on 0800 464 487.

NZQA unit 11097 v6 | 3 credits
Listen actively to gain information in an interactive
situation

NZQA unit 9681 v8 | 3 credits
Contribute within a group or team which has an objective
NZQA unit 21337 v4 | 2 credits
Demonstrate knowledge of sleep and sleep management in
relation to work performance

CORRESPONDENCE PACKAGES 7