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Library instruction at ISU provides library orientation and instruction to enable users of
the library to effectively utilize its resources and services. It is accomplished by the librarians in
the following ways:
1. Library orientation every start of the academic year.
2. Library presentation to groups who wish to schedule visits to the library.
3. A part of the introduction in English classes is a lesson on the use of the library and
reference sources designed to give student’s basic understanding of library skills,
resources, research methods, and bibliographic form. Other courses may be
developed as appropriate.
4. Printed instructional materials, such as guides and handouts to aid users in accessing
library resources and services.
5. Evaluation and continuous revision of the library instruction program may be
considered as library resources and services change, and as ISU programs and users
change.
2. Reference Service
Reference service provided by the library has also innovated due to the COVID-19
pandemic. The ISU Library came up with a library virtual service called “LiVRe” Assistance
program to cater to the information needs of students who have online classes. The virtual
service can be utilized through the Library Facebook page messenger.
a. The goals of the reference service are to:
1. Assist students, staff and public patrons in accomplishing their goals and
objectives by providing comprehensive reference service. Librarians will:
• answer information requests accurately and promptly.
• utilize outside resources as appropriate.
• staff the reference desk with a professional librarian during the major
hours of operation, or at other times upon request, depending upon
funding.
2. Maintain a high level of communication between the library and other
departments. Librarians will:
• keep faculty and staff informed of current library developments.
• encourage student’s use of library resources.
• provide specialized reference services to faculty.
3. Assist students and staff in becoming competent in their use of the library.
Librarians will:
• provide class presentations.
• assist with class library assignments.
• provide bibliographic instruction on new library technologies and
reference resources.
4. Provide and maintain an accurate, relevant, and timely reference collection
that fulfills the needs of the ISU.
5. Provide a conducive learning environment.
6. Provide easy access to the reference staff.
7. Maintain a professional, highly trained reference staff.
8. Provide the most current library reference technologies.
b. Policy
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