Page 154 - English for Front Office

for all group members.]
Front Desk Ms. Miller, here are your room keys and a
Manager list of your group members' room
assignments. We've also arranged for a
meeting space for your corporate event,
which will be ready at the specified time. If
you have any additional requests or need
assistance during your group's stay, please
feel free to contact our front desk.
Group Leader Thank you. That's great to hear. We
appreciate the smooth check-in process and
the meeting space. Is there an orientation
we should attend or any information about
the hotel's amenities and services?
Front Desk Absolutely, Ms. Miller. We can arrange for
Manager a brief orientation for your group later
today to familiarize you with our amenities,
dining options, and any special services.
Just let us know when you'd like to
schedule it.
Group Leader That sounds perfect. We'll arrange the
orientation with our team. Thank you for
your assistance.
Front Desk You're very welcome, Ms. Miller. Enjoy
Manager your stay, and we're here to ensure that
your group has a comfortable and
productive visit. If there's anything else we
can assist you with, please don't hesitate to
ask.

TEXT COLLECTION AND PRESENTATION TASK

Task 8

Watch the following video. Analyze the English expressions used
by the staff in Handling Group Check In