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150 COMPETENCY-BASED QUESTIONS AND ANSWERS

dialects in Spanish, and it is important that I familiarize myself with current
slang in each ethnic community.

Action: To gain this knowledge, I posted flyers in a nearby Hispanic

community, advertising my need for a tutor.

Result: Since I am fluent in Spanish, a few lessons taught me the

common contemporary phrases used by Mexicans and Salvadorians. In no
time, I was capable of providing accurate translations of events.

Question 154. Describe a time when the attention you gave to your

work led to additional responsibility.

Situation: Cash Cow Casino had strict guidelines for table-game

supervisors. Not only were we responsible for supervising the dealers and
observing the action at the tables, we were also charged with accurately
completing IRS forms for proceeds generated from play in the pit.

Action: After my shift was over, I took care to ensure that the financial

information I provided was accurate.

Result: My paperwork was flawless, consistently passing all internal

and external audits. Management was so impressed that I was charged with
training other table-game supervisors.

Question 155. Describe an occasion when you worked on a project

that had little room for error.

Situation: When I was an architect for Structural Designs, I led the

project to build an eight-story, three-hundred-office complex in the town’s in-
dustrial park.

Action: I drew up plans with the client’s vision in mind, ensuring that

the structure would be aesthetically pleasing and functionally sound. In addi-
tion, I prepared scale drawings and provided spatial requirements to the con-
tractor. Before the construction started, I made certain everything was in
order, including the necessary permits.

Result: As an effective analyst, problem solver, and communicator, I

built a solid relationship with the team members, and we met time, budget,
and quality objectives.

Question 156. Give an example of a time when you went beyond stan-

dard operating procedures to ensure that regulatory compliances were met.

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