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COMPETENCY #4—ANALYTICAL SKILLS 147

H. Safety conscious. Assesses environmental or safety risk factors to ensure em-
ployee protection.

Example: _________________________________________________________
________________________________________________________________
________________________________________________________________

I. Persistent. Keeps at an assignment until finished; refuses to submit paperwork
until it meets meticulous standards.

Example: _________________________________________________________
________________________________________________________________
________________________________________________________________

J. Industrious. Diligent, hardworking professional; does not cut corners to get the job
done faster.

Example: _________________________________________________________
________________________________________________________________
________________________________________________________________

Interview Questions and Answers

Question 147. Tell me about a time when you caught a problem before

it escalated.

Situation: When I worked for Empire Raceway, I identified weaknesses

in the finance department’s management. Especially, I voiced concern regard-
ing a lack of data for financial policies. If we were to face an audit, it would show
that the organization clearly was in violation of regulations.

Action: I suggested that we hire an outside firm to go through the books.

In the meantime, I established and administered the first balanced budget that
the organization had in years.

Result: The internal auditor created a checklist of required data entries

and she returned annually to inspect the records. In addition, my annual budg-
ets kept the organization fiscally on track.

Question 148. Describe a time when your document-management

skills benefited your department.

American Management Association
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