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20 THE FUNDAMENTALS
consolidated sales
consultative sales
contract negotiations
customer service delivery
effective prospecting techniques
market expansion
multichannel distribution
national account management
network cultivation
new business development
portfolio management product positioning
public speaking and formal presentations
relationship building
return on investment
sales cycle management
sales forecasting
solutions selling
strategic alliances
strong closing performance
territory management
value added sales
vendor selection and relations
win-win negotiations
Social Work and/or Therapy
at-risk patient assessment
behavior modification planning
case management
client advocacy
community outreach
crisis intervention
discharge and placement planning
facilitating group support meetings
foster care knowledge
group therapy
intake assessment
interdisciplinary team membership
American Management Association
www.amanet.org
