Page 31 - TPGFBAO First Draft (5th Ed)

was not in your job description 90%, but could have been 10%). It is

better to do the work.

• When you consistently find yourself in disagreeable situations then it
is time to assert your rights and views.

• Assertiveness is never impolite.

• Assertiveness means understanding others’ perspective first and clari-

fying your perspective to them for mutual benefit, fairness and justice.

• Assertiveness is a vital quality required in job interviews, group dis-

cussions and SSB.

Don’t Forget!

By being assertive you are being fair and just to others as well as yourself. It

is always good to be assertive.

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