Page 20 - Welcome to the Diversified Team!

CUSTOMERS, VENDORS AND THE MARKET

What should I tell our customers and clients about the merger?

First, you should express how excited you are about joining Diversified, a global technology solutions
provider. And, while Rutledge AV is now a Diversified Company, you will continue to support them
as you always have with the added ability to offer new services across the globe.

You can also refer to our website, diversifiedus.com, as a digital brochure to walk customers through
our specialties.

How can I immediately tell the Diversified story and value proposition?

We will provide client presentations, call/email scripts and marketing information. The management
team will be available for scheduled appointments as required to help tell the story of why Diversified

is unique in the marketplace.

Is there any information about the merger online or a document I can share?

Yes, we will have an announcement posted on the Diversified website and a copy of the press
release available to share in the News section of the Rutledge AV website. You can create an email
with the link for distribution to your clients.

Where can I learn more about Diversified and share ideas how we can be successful in my
region?

Diversified will be distributing information about our history and qualifications as previously noted
and you can also learn more on our company website, diversifiedus.com.

Further, our internal motto is, “Radical Transparency, Open Communication and Collaboration”.
We want to share information and listen to your ideas and concerns so we can make the transition
smooth and beneficial to you, clients and prospects.

Will our companies combine products and solutions for our customers?
Yes, but not now. In the future, the solutions and services our companies provide will be available

to our sales and technical teams.