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2022 U.S. Benefits Frequently Asked Questions (FAQs)
Table of Contents
Open Enrollment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Q. What is Open Enrollment (OE)? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Q. When is Open Enrollment (OE)? ................................................................................... 7
Q. What is changing in 2022? ......................................................................................... 7
Q. Will my per paycheck contributions change in 2022? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Q. I am already enrolled in Optional Life insurance. Can I increase my benefit during this 2022 Open Enrollment
period? ............................................................................................................8
Q. If I have a 2021 FSA, do I need to re‑elect for 2022? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Q. Will I receive a FSA debit card for 2022? ...........................................................................8
Q. I am a new hire joining the team after the 2022 Open Enrollment window has closed. How do I enroll in Open
Enrollment for 2022?...............................................................................................8
Q. My Open Enrollment event says it is “On Hold” in my Workday inbox. Why is that? .................................8
Q. When I click on the Benefits worklet and select “Benefit Elections as of Date” and enter 1/1/2022, I’m not seeing
my Open Enrollment Elections or the Standard policies. ...........................................................8
Q. What if I forget to submit my enrollment elections during Open Enrollment? ......................................9
Benefit Overview .................................................................. 9
Q. Who can I or my family members contact with questions?.........................................................9
Medical Plans ..................................................................... 9
Q. What is the difference between the UMR PPO and UMR HDHP plan?..............................................9
Q. When will the plan year deductibles (UMR medical and MetLife dental plans) reset?..............................9
Q. If I enroll in a medical plan, when can I expect my ID cards from UMR or Kaiser, and should I expect them for my
spouse/domestic partner/children?...............................................................................9
Q. Will my medical PPO or HDHP ID card information change under UMR even if I do not
change plans? ...................................................................................................10
Q. If I go to the doctor, do I tell them my coverage is with UHC or UMR? ............................................10
Q. How do I access my medical benefit information online with UMR? ..............................................10
Q. Will I still be able to see my same doctors/providers under UMR? ...............................................10
Q. Where do I go to find providers under UMR? .....................................................................10
Q. What additional resources do I have available at umr.com? ......................................................10
Q. Will my Explanation of Benefits (EOB) change? ...................................................................10
Q. If I decline a medical plan now, can I enroll later? .................................................................10
Q. Will I need to obtain a new prior‑authorization under UMR if I’ve already received one under UHC? ...........10
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