Page 7 - 2022 SoFi - August Open Enrollment
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Frequently Asked
Questions
1 No, you do not need to change it with the Benefits Department. However, you must update
it in Workday.
As long as you update it in Workday, it will automatically forward on to all of the health
I recently moved. insurance companies. Please allow 7 to 10 business days for the carriers to update their
Do I need to change my systems of your new address.
address with Benefits for Important: If enrolled in the Cigna Home Pharmacy Delivery, you will need to update your
my insurance?
home address directly with Cigna. You may reach Cigna Home Pharmacy at 800-338-4015.
2 Once the new hire or Open Enrollment period closes you are not able to make changes
What if I want to cancel outside the next Open Enrollment.
or make changes to my The only exception is for IRS allowed Qualifying Life Events, noted on page 9.
insurance plans?
No, you must add your newborn to your coverage within 30 days of birth. Please make this
3 change online through Workday.
Instructions are available on the Workday Benefits Mall. Select Workday Benefits
We are expecting a baby Enrollment & How to Request Changes, and then select Birth, Adoption & Placement
this year. Is my newborn of Adoption Benefit Event Guide.
enrolled automatically? If you need further assistance with completing a life event, please email the Benefits
Helpline at benefits@sofi.org.
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