Page 26 - Elevating Excellence: Raising the Bar in Ease of Doing Business

EXCELLENCE IN PERSPECTIVE: HARNESSING FEEDBACK TO DRIVE PROGRESS

SEAMLESS BUSINESS PROCESSES: A SHARED SUCCESS STORY
From Garlic Kitchen and Mango Magic to Kape Segundo and Daily Habit Cafe, businesses across
Quezon City consistently commend QC BPLD’s commitment to seamless and hassle-free
transactions.. Chef Simon from Garlic Kitchen described their annual renewal process as
“hassle-free,” while Xavier Peredo of Mango Magic appreciated the department’s cooperative
approach, which supports business initiatives.

Martin Angelo Lopez of Kape Segundo also shared that the entire process was fast and seamless,
particularly since the transition to online services. Similarly, Wai Choi of Daily Habit Cafe has had
nothing but positive experiences with BPLD, highlighting the efficiency and speed of transactions.

As QC BPLD reflect on the feedback shared by these diverse business owners, it becomes evident
that QC BPLD’s innovative approach to digitalization and service efficiency has paved the way for
business success in Quezon City. From large corporations to MSMEs, these businesses have all
benefited from the city’s efforts to make the process of doing business easier and more
accessible.

Looking ahead, these valuable insights from business leaders will continue shaping Quezon City’s
path toward improved business facilitation and innovation. The partnership between the local
government and business community remains a driving force for progress and excellence,
securing Quezon City’s position as a hub for business growth, innovation, and success.

With transparency, technology, and a customer-first mindset, Quezon City is not only shaping
today’s business landscape—it is paving the way for a future of inclusive and sustainable growth.

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