Page 37 - Elevating Excellence: Raising the Bar in Ease of Doing Business

BE R.I.C.H.E.R. SELF-ASSESSMENT TOOLKIT FOR BUSINESS

CRITERIA INDICATOR MEANS OF VERIFICATION SCORING SYSTEM RATING REMARKS
Staff Training

2 points = All relevant staffs are fully
Employees are trained on trained staff
Persons with Disabilities
assisting Persons with Training Certificates 1 points = Limited training completed
interaction training
Disabilities. 0 points = No training
N/A = Not applicable
Employees undergo training to 2 points = All relevant staff fully
enhance awareness and trained
Gender and Cultural Sensitivity Post-Activity Reports,
sensitivity toward different 1 point = Limited training completed
Training Training Certificates
gender identities and cultural 0 points = No training
backgrounds. N/A = Not applicable
Employees are trained in using
Gender-fair language training gender-fair language in Compliance Reports
2 points = Fully trained staff
communication. 1 points = Limited training
0 points = No training
Child Safeguarding and Employees are trained on child N/A = Not applicable
Post-Activity Reports
Protection Training safeguarding and protection.
Facilities and Services
Clean, comfortable all-gender
All-gender restrooms Inspection
restrooms are available.
Designated areas for
Breastfeeding corners breastfeeding mothers are Inspection
provided. 2 points = Fully available
1 points = Partially available
Priority service is available for
Priority service for vulnerable 0 points = Not available
Persons with Disabilities, Inspection N/A = Not applicable
groups
pregnant women, and seniors.
Facilities are designed to
Child-Friendly and Safe
ensure child safety (e.g., safe Inspection
Environment
play areas, restricted access).
Programs or services actively 2 points = Programs are actively
Community Engagement and engage and support Company Documents, conducted and regularly monitored
Support for Marginalized marginalized community Community Engagement 1 point = Some engagement, limited
Groups members, such as outreach Reports consistency
programs or partnerships with 0 points = No engagement
local NGOs. N/A = Not applicable
Employment Practices
2 points = Adequate opportunities 1
Equal employment
Equal employment opportunities are provided for Company Documents points = Some opportunities
opportunities 0 points = No opportunities
Persons with Disabilities.
N/A = Not applicable
2 points = Adequate
Adequate accommodations are accommodations
Accommodations for made for employees with Inspection 1 points = Limited accommodations
employees with disabilities
disabilities. 0 points = No accommodations N/A
= Not applicable
2 points = Full leave benefits with
mandated duration
1 point = Basic leave benefits
Maternity leave benefits are provided, but limited in duration or
Maternity leave benefits Company Records
provided. conditions
0 points = No maternity leave benefits
provided
N/A = Not applicable
2 points = Full leave
A 7-day paternity leave is 1 points = Limited leave
Paternity leave Company Records
offered with full pay. 0 points = No leave
N/A = Not applicable

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