Page 42 - Elevating Excellence: Raising the Bar in Ease of Doing Business

BE R.I.C.H.E.R. SELF-ASSESSMENT TOOLKIT FOR BUSINESS

SECTION V:
EMERGENCY RESPONSIVENESS

CRITERIA INDICATOR MEANS OF VERIFICATION SCORING SYSTEM RATING REMARKS

Emergency Response
2 = Fully operational
Response plan with standard Documented response plan,
Activation SOPs operating procedures for SOPs 1 = Incomplete
0 = None
emergency situations
N/A = Not applicable
2 = Complete
Implementation plan for
Emergency Management Implementation reports, 1 = Partial
efficient emergency
Response situation reports 0 = None
management
N/A = Not applicable
2 = Fully operational
System for monitoring
Monitoring & Reporting emergency situations and Situation reports, logbooks 1 = Partial
System 0 = None
response
N/A = Not applicable
Recovery & Rehabilitation
2 = Fully operational
Programs to assist in Reports of programs and
Commitment to Community 1 = Partial
community recovery and activities, post-disaster
Recovery 0 = None
rehabilitation post-disaster assessments
N/A = Not applicable
2 = Complete support
Participation in rehabilitation
Reports, programs, and 1 = Partial
Support to Rehabilitation programs for affected
projects 0 = None
communities
N/A = Not applicable
2 = Full support
Welfare programs for Employee support 1 = Partial
Employee Welfare Support
displaced employees programs, backup plans 0 = None
N/A = Not applicable
2 = Fully allocated
Adequate allocation of
Resource Allocation resources for emergency Budget reports, resource 1 = Limited
deployment records 0 = None
response
N/A = Not applicable
2 = Comprehensive assessments
Conducting assessments Assessment reports, conducted
Post-Disaster Assessment after emergencies to inform feedback from affected 1 = Limited
recovery efforts communities 0 = None
N/A = Not applicable
2 = Comprehensive support
Programs to provide mental
Reports on psychological 1 = Limited support
Psychological Support health support to affected
support initiatives 0 = None
individuals
N/A = Not applicable
2 = Regular training
Regular training for Training schedules, 1 = Occasional
Training for Response Teams
emergency response teams attendance records 0 = None
N/A = Not applicable
2 = Established feedback
System for gathering
Community Feedback feedback from the Feedback reports, mechanism
1 = Limited
Mechanism community on response community surveys
0 = None
efforts
N/A = Not applicable
Corporate Awards
2 = Multiple recognitions
Recognition, citation, and
Recognition & Awards awards for DRRM and CSR Certificates, awards, 1 = Some
citations 0 = None
efforts
N/A = Not applicable
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