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CHAPTER 4



                          d. Involving everyone
                          e. Developing an action plan

               4.3 Organize the teleconferences

                      4.3.1 Prepare the types of conferences
                      4.3.2 Organize the steps in preparing for a teleconference

               4.4 Organize the appropriate procedures for planning business travel
                      4.4.1 Describes procedures for obtaining passport and visa

                      4.4.2 Prepare appropriate travel documents, including an itinerary
                      4.4.3 Explain the factors involved in travel etiquette and travel safety

                      4.4.4 Explain the procedures for handling work while away from the office

                      4.4.5 Construct follow up activities
                          a. Expense reports

                          b. Meetings reports
                          c. Letters
































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