Page 18 - English for Economic Development

Answer the questions correctly based on the email above!

1. What are the problems encountered by Dania Alwa?
Answer:

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2. What is the position of Bella Roshinta?
Answer:
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3. What are the job descriptions of Bella Roshinta?
Answer:
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Activity 4: Tell me your solutions!
Let'sDo
You are pretending to be Bella Roshinta. As the customer service, Bella
Roshinta should provide a win-win solution to satisfy the customer. Decide
what you will do to overcome the problems experienced by Dania Alwa. Discuss
and share your solutions with your friends in the class.

List of the possible solutions to solve Dania's

problems:

1. _____________________________________________________

2. _____________________________________________________

3. _____________________________________________________

4. _____________________________________________________

5. _____________________________________________________

6. _____________________________________________________

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E N G L I S H F O R E C O N O M I C D E V E L O P M E N T 1 1