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SOMETHING'S BREWING






         CONTENTS






         ON THE                                                   02 EDITOR’S WELCOME




          COVER                                                        An introduction from the Editor

                                                                  05 CHAIRMAN’S COMMENT
                                                                       Networking & meeting businesses

                                                                  07 BREW TIME
                                                                       Take time out to read what you may
                                                                      have missed over the last few weeks

                                                                  10 INSTITUTE OF COFFEE
                                                                       As a new BSA member, Jon Townsend is
                                                                      the Director of The Institute of Coffee
                                                                  11  BWT WATER AND MORE
                                                                       BWT water+more has announced they
                                                                      will be headline sponsoring The London
                                                                      Coffee Festival 2024
                                                                  14 COSTA RICA CASE
                                                                      STUDY (PART 2)
           The March/April edition
         covers an ecletic mix of
         articles from the
         Hospitality industry


















                                                                       We continue Liam Worsley’s
                               8                                  19  THE DIGITALIZATION OF                         MARCH/APRIL. 2024 | ISSUE 35
                                                                      odessey in Costa Rica



                                                                      FOODSERVICE
         NETWORKING EVENT                                              In this age of big data, vital feedback can

          Our industry colleagues at                                  transform how a business shapes its
                                                                      core offer
         Beyond the Bean look
         forward to welcoming
         guests at their Bristol HQ on
         24 April
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