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Training for Success








                           At the Beverage Standards                       training, there areregular Internal
                    Knowledge is King
                          Association (BSA) we believe in                  Quality Assessment of the trainers’
                          the success of training the                      methods, which are measured
                          Baristas of the future and the                   against the BSA standards which
                          present.                                         have been set through discussions
                                                                           with industry professionals.
                           The Association’s long-standing
                          relationship with City & Guilds has               All our trainers have worked in the
                          allowed hundreds of candidates                   hospitality industry for many years
                          to gain experience in Barista Skills             and have a wealth of experience to
                          knowledge through the Level 2                    pass on to candidates, which will
                          format.                                          ensure they are prepared to work
                                                                           in the industry.
                           The Level 2 course covers how to
                          operate, care for, and maintain a                 As well, City & Guilds carry out a
                          range of beverage equipment,                     yearly External Quality Assurance
                          how to produce the range of                      (EQA) audit on the BSA’s methods
                          beverage drinks relevant to                      and processes. This year’s EQA took
                          today’s industry, the background                 place in February and for the 14th
                          to the raw materials, and                        year in a row, the Association
                          Customer Service.
                                                                           retained its Direct Certification

                           This is a three-day course run by               Status.
                          the Association’s ‘Accredited’
                          Trainers at our ‘Approved’
                          Centres. If you are already
                          working in a café or hospitality,
                          this course is designed to improve
                          your skills and education of hot

                          beverages and the equipment
                          used to make them.
                           The information is passed on
                          through a minimum of 20 hours
                          of classroom theory along with

                          practice in the workplace (where
                          practical), before real-world and                                                         MARCH/APRIL. 2024 | ISSUE 35
                          written assessments take place.

                           To ensure that our trainers
                          maintain the high standards of





                                                                www.beveragestandardsassociation.co.uk
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