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Additional online services

My Correspondence Reports

DEDUCTION CHANGE REPORT TAX REPORTING
This report is used to notify you of any needed changes to „ W2 reports update after each billing cycle and are
your employees’ deductions. This can include policies with only available online.
premium differences, nonpayment of billed premiums,
employee cancellations or rate changes. „ After January 2, we mail yearly third-party sick pay tax
reporting information for the previous year.
„ Receive real-time email notifications when reports „ 5500 Schedule A reports will be mailed to accounts based
are available.
on plan year.
„ Use the Employee Administration tool to „ For report requests, W9 forms or assistance with a report
communicate needed changes.
you received, visit our support center or contact us from
the home page of our website.
PAST DUE NOTICE
„ Past due notices are generated at 30-, 45- and ENROLLMENT REPORTING
90-day intervals.
„ Enrollments conducted using our Harmony enrollment
„ We will not send letters to your employees unless the system will have access to detailed report information
account has lapsed. Accounts will lapse after 90 days of after enrollment.
nonpayment, in which case claims may be delayed and „ Select from a variety of sorting and filter options to
premium may be deducted from claim payments. outline your employees’ benefit choices during your
open enrollments.
Employee Administration

SUBMIT EMPLOYEE CHANGES*
„ Cancel a policy Contact information

„ Report a leave of absence Experienced specialists are available to help you between
8 a.m. and 7 p.m. ET, Monday through Friday.
„ Reinstate employee coverage

„ Change employee information, Plan Administrators – 1-800-256-7004
such as addresses and phone numbers
Policyholders – 1-800-325-4368
„ Change a policy to pre-tax or post-tax

„ Relocate a person to a different bill or section Group Billing
P.O. Box 903
*Changes will update future bills only.
Columbia, SC 29202

Claims
P.O. Box 100195
Columbia, SC 29202

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