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                                                       ❖ A brief overview of the project
                                                       My project topic was “Propose a Futuristic Delivery model to
                                                       address  customer  expectation  &  align  with  Business
                                                       capabilities”. Wipro had adopted shared services for its SAP
                                                       services back in 2018. But the concept hadn’t produced the
                                                       expected results, 1 year and it was still in its pilot form. So, I
                                                       was given the task to make it futuristic and at the same time
                                                       address  the  issues  it  was  facing  so  that  it  could  be
                                                       implemented in all other sub verticals. First, I started with
                                                       doing secondary research. What are the current trends in IT
                                                       industry,  what  are  the  client  expectations?  Then  I  learnt
                                                       about the recent developments in the IT industry. It took me

                                                       about 2 weeks to come up with the data. Then I went for the
               SIDHARTH KHATUA                         primary  research.  Here  came  the  difficult  part.  I  took

                                                       interviews  of  all  delivery  managers  and  project  managers
                        WIPRO                          allotted to big projects. It was a very difficult task as they

         _________________________________________     couldn’t allot time slots and extracting sensitive data from
                                                       them was a difficult task. But my mentor came to my rescue
           GENERAL INFORMATION                         and talked with all the managers and provided me with all the

                                                       required data.
                  Batch: PGDIM 25

                                                       ❖ How is the normal day at the internship?
                BTech: NIT, Rourkela
                                                       A normal day at the internship started with taking interviews
                  Work Ex: Fresher                     with all the managers and compiling the data at the end of
                                                       the day. Initially I was quite hesitant approaching the DMs,
                                                       but my mentor gave me a pep talk which motivated me to be
                                                       proactive
       ❖ What are the challenges faced during Internship?

       Initial days into the internship I was totally confused about how to approach the case given and was quite

       demotivated. My guide was travelling most of the time and was unable to give me time. My quarter review

       went very bad. But after that I had a talk with my mentor who suggested me how to approach the case and

       whom to talk to. That helped me a lot to align my thinking in lines with the IT industry. I maintained an excel

       tracker writing my everyday developments and at the evening I used to meet my mentor and present him day’s
       work. Staying positive and proactive throughout the internship period helps a lot. If the mid-review goes bad

       one shouldn’t develop a mindset that his/her internship is done for. You still have 1-month time to bounce back

       and do well in your final review. Increasing your visibility in the company helps a lot.



       ❖ What pre-internship preparation do you suggest for juniors?

       Pre-internship preparation – Brush up your communication skills, power-point and most important of all excel
       skills.









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