Page 24 - 2021 Annual Report

Strategic Plan

The Cumberland County Sheriff’s Office completed its first year of our second Strategic Plan. With
the conclusion of our first plan, we were able to get a clearer picture of where we have been and how
we progressed over the past three years. To read the orginal plan, and its conclusion, go to:
www.cumberlandso.org.

GOAL 1: IMPROVE MARKETING AND BRANDING
Campaign-like signs were purchased advertising our hiring campaign and placed throughout Cumberland County. We
advertised at all home games of the Portland Sea Dogs and did a radio campaign with WHTP-FM with the Portland Radio
Group. We are currently working on developing a recruiting video for both social media and television.

GOAL 2: COMMUNICATION
While communications throughout the organization and the communities that we serve is and always will be a challenge,
we made significant strides with social media. Using platforms like Facebook, Twitter and Instagram we are attempting to
keep the public informed of our efforts and events.

GOAL 3: MENTAL AND PHYSICAL WELLNESS
Criminal Investigations Captain, Don Foss has been working with a committee on Employee Mental and Physical Wellness. During
2021, select members of the CCSO received Group Crisis Intervention training under the Critical Incident Stress Management model.
Agency members also participated in three product demonstrations that featured an on-demand, 100% confidential health and wellness
platform designed to provide employees anonymous access to educational health and wellness information and tools that have been
tailored to the unique needs of those working in public safety. No funding was approved for this initiative in 2021, however, the County
continues to explore opportunities to improve the health and mental wellness of its staff.

GOAL 4: DEMOGRAPHICS
In 2021, two (2) women and nine (9) men were hired as corrections officers. Additionally, one (1) woman and five (5) men
were hired as patrol deputies.

GOAL 5: TRAINING AND EVALUATIONS
All employees were provided access to all relevant training. Due to COVID, in-person training was limited and most of
the training was done virtually.

GOAL 6: SUPERVISOR FTO PROGRAM DEVELOPMENT
In 2021, the Cumberland County Sheriff’s Office sponsored three week long FBI Leadership Development Courses. The courses
FBI LEEDA Supervisor Leadership Institute (SLI), FBI LEEDA Command Leadership Institute (CLI) and FBI LEEDA Executive
Leadership Institute (ELI) were open to all New England police agencies. Two corrections supervisors and ten law enforcement
supervisors attended. To date, the Cumberland County Sheriff’s Office has four supervisors and command staff who have completed the
FBI LEEDA Trilogy program, which is the completion of the three classes referenced above.

GOAL 7: STATISTICAL REPORTING
During 2021, the Cumberland County Sheriff’s Office hired six (6) deputy sheriffs and had four (4) deputies retire or resign for other
career opportunities. Additionally, in 2021, eleven (11) corrections officers were hired and twenty-six (26) resigned or retired for other
career opportunities.

GOAL 8: STAFFING/EMPLOYMENT
The Sheriff’s Office has been working with HR’s new recruiter. This recruiter also has a staff employee for 20 hours
a week. This 20-hour staff person is there to help guide and educate them on the performance procedures of being a
Corrections Officer. Together they are forming a plan to help attract candidates and encourage them to apply. Also, the
County Commissioners have increased the pay in order to be competitive in the Cumberland County area. The lack of
housing in the Portland area is a detractor if a candidate does not have a safety net i.e. family or friends.
By the end of 2021, there were nine (9) vacancies in patrol, sixty-four (64) vacancies in corrections and zero civilian
positions vacant.