Page 9 - Ciaran Kinsella

C

Key Findings K

Aesthetics Size

1. Adjust handle button functions and sounds cheap
1. Storage when offline is unclear
2. Adjust handle button is right-handed only 2. Packaging is a weak aid in its storage
3. Charger is unique to the product 3. Handle adjustment feature isn’t effective
4. No indicators to show features
5. Trigger is uncomfortable
6. Form doesn’t suggest high-performance
7. Packaging holds no re-purposing value Safety
8. Safety instructions are poorly packaged
1. Safety Instructions are poorly illustrated

Cost
Function

1. Assembly process is tedious and difficult
2. Assembly process is prone to issues in allignment of parts 1. LED is in seperate function to the trigger
2. Haptic feedback is poor on the slider
3. Range of use is poor
Customer 4. Reliability is poor
5. Satisfaction is poor
1. Poor range of use limits target market 6. Charger is unique to the product
2. Lack of universal design 7. Adjust handle button functions and sounds cheap
3. Unclear features may cause frustration

Material
Environment

1. Adjust handle button functions and sounds cheap
1. Sustainability attempt doesn’t erase performance issues
2. New branding isn’t familiar to consumers
9

Initial Research User Profile 1

- 70 years old
- Lives alone
With the use of ChatGPT and other online - Always keeping busy
sources, establising the reasons that cause - Highly extroverted
social isolation, the symptoms of soical isolation - Very adaptable
and mitigating its negative effects were - Exercises three times a week
essential in guiding the design process. This - Good relationships
also allowed for sensitivity to the topic when
discussing it with my chosen subject.
A great example of overcoming social isolation

User Profile 2

A 2020 AARP survey found that
- 74 years old
71% of adults aged 50 and older - Lives alone

reported using the internet - Lacks motivation
- Feeling lonely, lost and sad
regularly, and a significant
- Imposter feelings
percentage expressed that they
felt confident in using devices Would love, and is very motivated to get

like tablets, smartphones, and back to a healthy social life to improve his
health and wellbeing, but doent know
computers without assistance.
where to start