Page 55 - Emma Holden

Persona Board: Who is the User(s)?
Mood Board:
Mood Boar d: P er s o n a Boar d: Who is t he Us er(s)?
ani
o
el
n
a M
An
Angela Manion
g
Age- 75
A g e- 7 5
Abo
u
t:
About:
choo
a is a pa
cher and is
t s
An
s
a
el
Angela is a past school teacher and is still
g
e
l t
s
ill
t
inc r e dib ly sh arp a t 7 5. As she h a s a g e d
incredibly sharp at 75. As she has aged
s ne
s h
Angela’s needs have grown and she now
An
w
e
el
g
wn and she no
a’
o
e gr
a
v
d
requires a wheelchair and a hearing aid.
r e quir e s a whe el ch air and a he arin g ai d.
An
s o
Angela relies on her son to assist her
o
o a
eli
n her s
el
a r
is
g
ss
e
t her
n t
with new technology or tasks beyond her
wi t h ne w t e chno l ogy o r t a sk s be y o nd her
capabilities.
c apab ili t i e s.
Pain Points:
P ain P o in t s:
Angela depends on her son for information.
An g el a d epend s o n her s o n f o r in f o rm a t i o n.
el
o
t
a
g
Angela feels like a burden when her son does not
oe
n d
An
d
ur
s no
en when her s
e a b
e
f
s lik
el
e an an
t
o
i
s
er t
o her qu
e
sw
h
have an answer to her question.
n.
v
a
Angela feels her options for information are very limited.
An g el a f e el s her o p t i o n s f o r in f o rm a t i o n ar e v er y limi t e d.
Ja s o n M ani o n
Jason Manion
e- 45
g
A
Age- 45
t:
u
Abo
About:
er
c
ar o
d su
t
o
e
o
Jason is a 45 year old successful computer
Ja
s
e
mp
n is a 45 y
c
l
u
ul c
ssf
o
s
s lif
’
Ja
n
.
ogr
t he
ammer
r
e is he
p
programmer. Jason’s life is hectic but he
i
u
c b
c
t
m an a g e s t o f ind t ime t o help o u t wi t h his
manages to find time to help out with his
mo t her’ s c ar e. He tri e s his be s t t o an sw er
mother’s care. He tries his best to answer
all o f his mo t her’ s qu e s t i o n s abo u t her
all of his mother’s questions about her
ar wi
amili
f
t
t is
h
g ai
t
d b
’
s
arin
t he ju
hearing aid but he just isn’t familiar with
n
u
he
e
e
d t
l
ogy
the updated technology. .
he upd
t
t
chno
a
in
ain P
P
s:
t
o
Pain Points:
Jason feels he isn’t equipped to teach his mother about the device.
Ja s o n f e el s he is n ’ t e quip pe d t o t e a ch his mo t her abo u t t he d e vi c e. PROJECT FRAMING
l
ogy
chno
e t
e
y
s
o p
h
n
ally e
i
c
f
e
ssur
r
s p
e
d t
el
e
o
r
s
s
xpen
e e
xp
Jason feels pressured to physically explore expensive technology. .
iv
l
o
Ja
pend
Jason spends a lot of time on the internet looking for information
t
o
o
n
n s
Ja
i
s
s a l
t l
oo
t
erne
kin
f
o
r in
g
he in
o
a
t o
rm
f t
n t
f
ime o
o
for his mother.
f o r his mo t her .