Page 61 - Process Book A3_Giacomo Grech
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Staff Passenger Interaction
Analysing such interactions, a total of 10 clicks taking into account animation interactions such as barcode scanning. In terms of qualitative, according to
both users feedback, more guidance was added for first-time users with the use of ‘GIFs’, making the prototype feel like an interactive tutorial. Although this
may increase the time it takes to complete the interaction, it also serves in making the user confident and in control of the interface.
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