Page 4 - Process_Book_Cheryl_Brewster
P. 4
Table of contents
Introduction 2
Background 3
Aim 3
Objectives 3
Design Methodology 4
Understanding 6
Literature review 8
Data collection 10
Analysis and synthesis 12
Stakeholders 18
Empathy Map 19
Personas 20
Problem Statement 23
Exploration 24
Ideation 26
Hypothesis 39
User flows 40
