Page 26 - Maeve Whelan
P. 26

Empathy Map








                                        Says                                                                                   "I have to keep                                               Thinks



                                                                                 "The children                                 'the child' safe
                                                                                    are very                                    while staying
                                                  "My life has                  frightened by                                   safe myself."                              "I have to be
                                                     changed                    the pandemic."                                                                           on my game and

                                                     radically                                                                                "I need to                     constantly

                                                   because of                                                                             sanitise before                      aware."
                                                    COVID-19"                                                                                going to the


                                                                                                                                         next classroom."
                                                                   "It does make                                                                                                  "Who was I in

                                                                   my job harder                                                                                                 contact within
                                                                    with intimate                                                                         "Is the person             the last

                                                                    care needs."                                                                          that used this              class?"
                                                                                                                                                          before me as
                                                                                                                                                          diligent about

                                                                                                                                                       cleaning as I am?"






                                                 She is

                                              constantly                                                                                                        Stressed with
                                                cleaning

                                              everything                                                     Mary O'Shea                                       work, home life
                                            that she uses.                                                                                                          and the
                                                                         Sanitises                                                                                 pandemic.

                                                                      nearly hourly.

                                                                                                                                           Anxious about                       A sense of

                                              Re enforcing                                                                                 being in school                 responsibility of
                                             the two meter                                     Over sanitises                                  with the                      restricting her
                                                                                                  the child's
                                             distance with                                       work space.                                  pandemic.                        movements

                                                 the kids.           Over checks                                                                                               beacuse of
                                                                    glucose blood                                                                                                  COVID.

                                                                    levels on her
                                                                          child.


                                        Does                                                                                                                                                   Feels
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