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Industry Events,

        track effectiveness (particularly  Communication Move
        should be boosted and how to

        driving greater engagement           Online
        with Facebook posts so that
        algorithms lead to more views).      By: Chris Lewis
        He suggests retailers should
        concentrate on creating
        successful Facebook pages
        first, and then dedicate more
        time to other social media
        outlets.
            Improve reputation man-
        agement. Retailers should
        focus on receiving as many
        five-star reviews on Google
        and other sites as possible.
        Goldberg adds that there are
        many effective ways to do so,
        along with responding well to
        negative reviews.                          ince mid-March, when COVID-19 began to spread throughout
            Consider paid advertis-                the United States and President Donald Trump instituted a
        ing on Google and Facebook.          Stravel ban to and from various countries, the entire world has
        Goldberg has found that, when        learned that it can do more remotely – and, in turn, online – than it
        compared to traditional media        ever thought possible.
        like direct mail, newspapers            Consumers can order anything from a smartphone app and
        and radio, propane retailers         receive delivery the same or next day. All forms of commerce can
        receive more “bang for their         be conducted remotely. And people are taking full advantage of the
        buck” when they advertise on         technologies that enable them to do more in less time.
                                                The propane industry is part of this transition, as the coronavirus
        Google and Facebook. “All ads        pandemic has forced it to conduct more operations online and
        track back to retailers’ web-        remotely than ever before. This shift online has taken place in
        sites and landing pages, so          several areas, particularly for events and meetings, and interactions
        they really need to be de-           between employers and employees.
        signed to impress and convert           The following examples and suggestions showcase the ways in
        interest to action,” he says.        which this shift has recently occurred in the propane industry, how
                                             employers and employees have reacted, and what the industry can
                                             expect to transpire in the future.
        SOURCE:www.lpgasmagazine.
        com, Chris Lewis July 28,2020        Virtual events and meetings
                                                In June 2019, Bill Stomp, president and founder of
            For more information             digitalsoftwareservices.co and tankspotter.com, began to research
                                             the potential for an online propane industry trade show and
                 CLICK HERE                  purchased online domain names.
                                                At the time, Stomp wanted to serve the industry by helping all
                                             propane marketers attend a national expo, in spite of their busy
                                             schedules.
                                                So he developed virtualpropaneexpo.com, an online trade show
                                                                                             continued on next page


                                                                                          July/August 2020     Propane Magazine    11

 https://www.lpgasmagazine.com/propane-retailers-
 prepare-to-enhance-their-online-presence/
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