Page 65 - Sales and Operations Handbook for Managers.pdf
P. 65
You can update notes to an existing request, and it will email
the Facilities directly.
Service Channel has a listing of all the tickets that were
created and the status of the ticket to keep as a record for
ticket submissions.
IT Ticketing:
Login into Roboform and locate “IT Help Desk Tickets'' from
the search.
