Page 11 - Freshworks Expert Guide Book
P. 11

Creating a Task







                        To create a task
                        or meeting, you
                        first need to                                                                                Once the task is open, give
                        open the                                                                                     it a title and a short
                        contact. Next,                                                                               description.
                        click on the Add
                        Sales Activity,                                                                              If the task is open in the
                        then select task                                                                             contacts page, it will autofill
                        or meeting.                                                                                  their name and yours as the
                                                                                                                     sales owner.

                                                                                                                     Select the task type,
                                                                                                                     whether it is a meeting or a
                                                                                                                     follow-up, then select the
                                                                                                                     date and time you would
                                                                                                                     like to schedule it for.

                                                                                                                     Do not select an outcome
                                                                                                                     and do not mark it as
                                                                                                                     complete. You will do this
                                                                                                                     after you have finished the
                                                                                                                     task.
                                                                                                                     Click Save, and you can
                                                                                                                     view the task on your
                                                                                                                     dashboard.
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