Page 8 - DDS Newsletter The Scoop May 2018

Commissioner’s Customer Service Awards
Third Quarter FY 2018 (January – March)

The Commissioner’s Customer Service Awards are quarterly awards selected by the Commissioner and
nominated by Team Members who want to highlight one of our own for a job well done. To find out
more about these outstanding Team Members, please visit the Commissioner’s Blog on the DDS Intranet.

• Connie Sharp & Angela Kendrick – Rock Spring CSC #41

• Jamesia Thomas Hinesville CSC #11
Joan Gomez Savannah CSC #42
Leilani Swiacke Kingsland CSC #90
Kim Dorsey Rincon CSC #62

• O’Retha Pollard – Augusta CSC #51

• Brandon Moore – Records Management

• Darlene Paulk – Waycross CSC #22

Card Design Team Finalizes New Card Design

A Business Requirements Document
(BRD) will be developed to explain
how the new Card Production System
will work. The BRD outlines “what”
Gemalto must deliver to DDS for the
project to meet our business needs. It
does not define “how” Gemalto will
make it happen. For example: You’re
building your dream home. The
Construction Contract (BRD) will list
the “what”: tall ceilings, 7 ½’
doorways, raised counters, etc. The
Blue Prints illustrate the “how”.