Page 9 - Scoop April 2021

THE SCOOP | APRIL 2021
Announcement from Group IT Production Support

Group IT Production Support is pleased to announce a new way to reach
us! We are now available via phone at 678-302-1337. Don’t worry, if you
prefer to use email, we are still available at
groupitproductionsupport@dds.ga.gov.

The IT Help Desk is staffed Monday thru Friday from 07:30am to 6:30pm
and on Saturday from 07:30am to 1:30pm.

If you find yourself having an IT related issue, give us a call and we will be
happy to assist you.

If you are in a CSC, don’t forget to check the CSC Quick Reference Technical
Guide on the intranet for guidance on the most common issues.

We are still in the process of staffing the IT Help Desk, so we ask for your

patience as we ramp up our team to handle your questions.

IT HELP DESK

Phone: 678-302-1337
Email: groupitproductionsupport@dds.ga.gov

We Are Adding Two Full Time Positions
To Our Team!

If you are interested in joining us, be on the
lookout for the job post and apply before the
deadline of April 16th. We are looking for
people who enjoy providing exceptional

customer service, have excellent
communication skills, work well under
pressure and enjoy troubleshooting and
problem solving.

Majid is always
ready to help!
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