Page 2 - Internal newsletter south region 8th issue 2021

Regional Marketing

SMARTglasses demo for Spanish and Russian customers with the support of Hospital Clinic Barcelona
Spain

On January 2021 we had our first lab virtual demo using Smart Glasses. We hosted the Virgen del Rocío (Seville) and few
customer from the Russian distributor at Hospital Clinic Barcelona Spain where our customer, Dr. Martinez with the support of Julio
Palazón presented the lab and how the lab workload has been improved thanks to the adoption of Smart Automation.
The tour was a huge success, customers responded very well and also we had a nice feedback from Dr. Martinez that was thrilled
to support us in this new project and asked us to support him with this new technology at the SEAP congress!
This is an interesting project and an innovative way to interact our customers and keep their interested alive during this Pandemic
time. Next demo will be done in Italy, we’ll keep you posted!

Vanvitelli customer video testimonial live

The customer story has been finally released and available on our Youtube
channel here, help us to share it with our customers via our social media!

Southern region Smart Automation call
On February 2021 the marketing team in collaboration with our implementation consultant Fabien Charmel started a new project: a
recurrent call with our sales team to discuss and present key Smart Automation project and sharing best practices. Until now we
had our sales Marco Pietricola, Mariola Sola and Marc Ferrini . The goal is to have all the sales presenting their key projects and
learn from all the difference experiences to keep being successfully and bring Sakura solution in every lab in our region!

User Club Meeting - France

First online event executed in France!
On March the French team organized a webinar for Smart Automation
customers.
The aim of this digital meeting was to exchange with our key customers
updated information regarding Smart Automation and give remind them
the good maintenance practices of our AutoTec to keep the instrument at
the best level of performance.

Once the French team was introduced, the application team presented the
distribution of the 21 AutoTec sites in France, the AutoTec utilization rate
and the maintenance recommendations for this instrument. The webinar
has been recorded and sent to all clients targeted for this event.
The next user club will be done live (hopefully soon when Pandemic will be over!).