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“The system’s built-in double-check feature was particularly
reassuring,” Linda recalls, reflecting on the implementation
process. “It provided an added layer of security, ensuring
accurate dispensing without the need for manual checks.”
Throughout the journey, the support provided by the Golden Tote
implementation team proved invaluable. From initial inquiries
to personalised recommendations and hands-on training
sessions, the team felt guided and supported at every stage of
the process. Grace Cooper, Senior Consultancy Implementor,
played a pivotal role in ensuring a smooth transition, addressing
concerns with expertise and efficiency.
Post-installation, the support continued seamlessly, with Grace
remaining accessible to address any queries or issues that
arose. This ongoing support, coupled with the reliability and
efficiency of the Golden Tote system, enabled Alchester Surgery
to witness a significant transformation in their pharmaceutical
services.
“
WITH GOLDEN TOTE SEAMLESSLY
INTEGRATED INTO OUR
WORKFLOW, WE EXPERIENCED A
NOTABLE INCREASE IN DISPENSING
PRODUCTIVITY AND A REDUCTION
IN MEDICATION-RELATED ERRORS,
OUR WORKLOAD BECAME MORE
MANAGEABLE, ALLOWING US
TO DEVOTE MORE TIME AND
ATTENTION TO PATIENT CARE. “
GRAHAM SEWELL
The success story of Alchester Surgery stands as a testament
to the transformative potential of innovative solutions in
healthcare. Through their partnership with Golden Tote, Linda,
Graham, and the entire team have embraced a new era of
efficiency and excellence, enriching the healthcare experience
for their patients and community.
To find out more about Golden Tote, get in touch
with your Dispensing Doctor Account Manager,
or to book your demonstration by emailing the
team at goldentotesupport@psuk.co.uk
13
or call us on 01904 558 350 Golden Tote | PS Magazine 13
22/05/2024 13:53:40
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P4304.1-V98_PS-Magazine-June 2024.indd 13 22/05/2024 13:53:40