Page 23 - P4304.1-V98_PS-Magazine-June 2024 PRINT READY

Firstly, the right-hand side of the invoice is the part
that you would give back to the driver with any
items that you need to return. Be sure to also log
any returns with customer services to obtain a ref
number for an audit trail. The products under the
returns note are not in alphabetical order as it is used
by the pickers at the depot to assemble your order –
you can see that it has the ‘Bin Location’ in the first
column on this right-hand side letting the pickers
know where this product is kept within the warehouse.

If you do return an item, you would keep
the left-hand side of that invoice and
give the right-hand side to the driver. The
products on the left-hand side are listed
alphabetically to make it easier for you to
check the items out of the tote.
At the top of your invoice is your business address.
Directly underneath this it tells you from which
depot the stock came from, and which depot
delivered it. Your delivery depot is called your host
depot and won’t change, but often we may switch
your PM order to a larger depot to pick the order
overnight. This is called your switch depot.

or call us on 01904 558 350 Top tips from your DDAM | PS Magazine 23

22/05/2024 13:54:09
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P4304.1-V98_PS-Magazine-June 2024.indd 23 22/05/2024 13:54:09