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Highlights from the first year 3. Equipment and IT systems
The service hit the ground running, recording Numark has facilitated access to otoscopes
125,275 consultations in its first month and and the PharmOutcomes IT system via the
144,389 in its second. June 2024 saw 164,737 Numark Affinity Group, streamlining reporting
consultations, though this reflected a slight and enabling seamless service delivery.
2.3% decrease from May, partly attributed
to challenges such as low GP referrals and Campaign support
limited-service promotion. Recognising the importance of public
Insect Bites
Despite these successes, the journey has not awareness, Numark’s campaign tools have
been without its hurdles. By the end of June, complemented national efforts, ensuring your
Shingles
51% of pharmacies in Cornwall and the Isles pharmacy stands out as a go-to location for
of Scilly ICB, and 25% in Bedfordshire, Luton, Pharmacy First services.
Impetigo
Milton Keynes, and Bristol areas, failed to meet Looking ahead
Earache the consultation thresholds. This shortfall As we approach the end of Pharmacy First’s
resulted in a staggering £13.2 million in missed
funding during the first five months alone. first year, there’s much to celebrate and
Addressing these challenges is essential to reflect on. From increasing public awareness
ensure the service achieves its potential for through targeted campaigns to empowering
both patients and pharmacies. pharmacies with the tools and training to
succeed, Numark remains dedicated to helping
Numark: Here to help you succeed you navigate the challenges and opportunities

Numark has been committed to supporting our of this transformative service.
members every step of the way, ensuring they Sinusitis
are equipped to meet thresholds and maximise
Urinary Tract Infections
funding opportunities. Here's how we’ve helped:
Sore Throat in Women
Pharmacy First support materials
1.
Insect Bites
• Comprehensive POS display kits, including
Shingles A2 window posters, shop floor posters, bag
stuffers, and Pharmacy First cards, have
enabled members to promote the service
effectively.
2
5
02
• Supporting downloads and PGD/protocol Let’s make
guides provide the practical tools
pharmacies need to stay compliant and
informed. 2025
2. Training and development

In partnership with ECG Training and GTS-
MedOH, our Pharmacy Excellence training even more
package delivers high-quality education,
Sinusitis
covering:
• Consultation skills and history-taking. successful,
such as acute otitis media, sore throat, together.
• Ear and throat assessments.
• Diagnosis and management for conditions

shingles, impetigo, and UTIs.

Insect Bites

Shingles

Impetigo

Earache 29

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