Page 46 - P4304.1-V102_PS Magazine - Oct 24 (PRINT)
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Using tech solutions such as accurx
allows us to manage patients in a much
more organised manner. You can inform
patients on expected service delays at Dear Patient,
the busiest times and let them know
your prescription turnaround time. You As recently requested, your
can also pre-empt patients calling in on medication is now ready for
the off chance by introducing a system collection.
which is based on the patient being
messaged WHEN their prescription is Dispensary opening hours:
ready. If they haven’t had a message, Monday- Friday
then don’t even waste time looking; you 08.30 – 18.00 (Closed between
can turn the patient away. Soon patients 12:00-12:45)
are ‘trained’ to only call in after they
have had the all-important message. Thanks, Minnie
Mouse Town Surgery
You can create
templates to use
for routine patient
communications
46 PS Magazine |
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P4304.1-V102_PS Magazine - Oct 24 FINAL VERSION.indd 46 10/09/2024 17:06:44
P4304.1-V102_PS Magazine - Oct 24 FINAL VERSION.indd 46
