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Revamping our Numark

Training Library

We’re revamping our Numark Training Library to aid further support Health + Safety
you and your teams with your upskilling and training needs.
Ensuring for all
One of the core developments we’ve put in place is a full induction employees in the
booklet and selection of essential introductory courses to help you workplace covering
integrate new staff within your team and pharmacy and make sure slips and trips,
all the core training has been taken into account. electrical equipment
Currently we have several updated essential courses that we suggest and first aid
are taken as part of an employees induction within the pharmacy: regulations.

Understanding Safeguarding
Manual Handling GDPR + Data The Medicines Children +
Procedures protection Sales Protocols Vulnerable Adults

Recognising risks Understanding Learn about Work in line with
associated with who is responsible WWHAM, who specific pharmacy
incorrect manual to GDPR in the medicines can be safeguarding
sold to and when
procedures,
handling, and pharmacy, the rights to refer to the recognising signs
correct steps to of data subjects pharmacist for and symptoms and
take for safe lifting. and how to handle further guidance. what to do if you
data breaches. suspect an issue.

Keeping Antibiotics Customer service
Retail Laws Working Chaperoning in + selling skills
Understand how the pharmacy Build you customer
to apply the Understand the role Understand the role service skills with
knowledge of the of the pharmacy of the chaperone, types of questioning,
key features
Consumer Rights with antibiotic what is required and and benefits of
Act 2015 within your treatment, and the why a chaperone pharmacy service
pharmacy. causes of antibiotic may be required. and recognising
resistance.
body language.

Abuse or Challenging Mental Health
Whistleblowing Misuse of over- Situation Awareness +

Understand the-counter Recognising the Managing stress
the process of medicines types of challenging Understand the
whistleblowing, why How to recognise situations you different types
it is necessary and medicine misuse, might come across of mental health
important and the and suggest in the pharmacy conditions, the
legal protection strategies for environment and negative impact of
available. employees to how to effectively workplace pressures
combat this misuse. handle these. and negating these.

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