Page 25 - Lennox International - May 2020
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The first 90 days of transition
        THE FIRST 90 DAYS OF TRANSITION









                                                                    30                                            60                                             90






                                                    • CRE organization alignment
                                                    • CRE process orientation
                         Account
                      Management                                                      Establish and implement communication protocols

                                                                                                                                  Ensure seamless integration of all service lines




                                                    • Portfolio review and alignment          • Transaction management protocol              • Finalize transaction templates

                       Transaction                  • Identify high value assets              • Develop transaction process flowchart        • Tools and technology
                      Management                    • Critical date identification            • Approval processes                           • Initiate transaction pipeline reports
                                                    • Lease expiration “waterfall”
                                                    • Active transaction transitions          • Engage on active transactions                • Ongoing communication and reporting






                                                   Lennox delivers           Map fields and upload data into tool                                                       Transition
                                                   comprehensive lease                                                                                                 playbook
                         Portfolio                 data flat file                                      Set up user
                      Analytics Tool                                                                   profiles

                                                                                                                     Technology training for
                                                                                                                     all new users











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