Page 40 - CBSP
P. 40

ENGAGE  ASSESS                  ARCHITECT           CLOSE       DEPLOY and
                                                                                    OPTIMIZE

Required Capabilities – ASSESS

Key Capabilities  Activities                      Partner Services Oppty’s Roles

Current State     1. Assess customer’s            • Technology Assessments • TA
Assessment             current state w/in the
                       context of the desired     • Performance            • SE
                       future state, including
                       benchmarking /             Benchmarking /           • BP Consultant
                       baselining current
                       performance                Baselining

                  2. Assess the customer’s        • Operational Readiness
                       operational readiness for
                       the desired future state       Assessments
                                                  • Business Process
                  3. Gap identification and
                       analysis                   Improvement Consulting

                  4. Recommendations to
                       achieve desired
                       outcomes
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