Page 2 - Quality Excellence Bulletin - QS Audits

The Audit Expectation Gap – What Is It ?

The audit expectation gap is a misalignment of expectations of the
auditor and the auditee.

It arises due to a fundamental difference between what the

expectations of those being audited and those undertaking the audits
are, and what the auditing process delivers.

In some cases, this gap isn’t the result of a lack of auditing
knowledge, but more from what the auditee wishes what the auditor

would do and visa versa. In either of these cases, there’s a gap
between expectation and reality.

This document has been prepared to prevent this “Audit Expectation
Gap” by providing an overview of the roles that the auditee and

auditor play in our Quality System Audits.

It is hoped that this will further improve the efficiency and

effectiveness of the audit itself and stimulate a culture of continuous
improvement in our Global Quality Management Systems

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