Page 113 - Fundamentals of Management Myths Debunked (2017)_Flat

at all employee—you need to know about deci-

Managers
organ- sion making. In this chapter, we’ll look at

izational levels and in all areas make a lot types of decisions and how decisions should

of decisions—routine and non-routine; mi- be made. But we’ll also consider some com-

nor and major. The overall quality of those mon biases and errors that can undermine

decisions goes a long way in determining the quality of decisions and discuss contem-

an organization’s success or failure. To be porary issues facing managerial decision

a successful manager—and to be a valued makers. •

Learning Outcomes

4-1 Describe the decision-making process. p. 113

4-2 Explain the three approaches managers can use to make decisions. p. 118

4-3
Describe the types of decisions and decision-making conditions managers face.
p. 122

4-4 Discuss group decision making. p. 125

4-5 Discuss contemporary issues in managerial decision making. p. 128

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