Page 406 - Fundamentals of Management Myths Debunked (2017)_Flat

CHAPTER 12 • Leadership and Trust 405
technical and interpersonal knowledge and skills. Consistency
12-5 Discuss trust as the essence of leadership. relates to an individual’s reliability, predictability, and good
judgment in handling situations. Loyalty is an individual’s
The five dimensions of trust include integrity, competence, willingness to protect and save face for another person. Open-
consistency, loyalty, and truthfulness. Integrity refers to one’s ness means that you can rely on the individual to give you the
honesty and truthfulness. Competence involves an individual’s whole truth.

DISCUSSION QUEStIONS

12-1 Define leader and leadership and discuss why 12-6 Does management style affect the way leaders lead?
managers should be leaders. Consider McGregor’s Theory X-Y and explain whether
12-2 What behaviors do leaders exhibit that non-leaders or not the leadership styles between a Theory X man-
do not? ager and a Theory Y manager would differ.
12-3 “Leaders are born, not made.” Do you agree with this 12-7 Do you think trust evolves out of an individual’s person-
statement? Why or why not? al characteristics or out of specific situations? Explain.
12-4 “A leader’s effectiveness depends on their follower’s 12-8 Do you think trustworthy leaders be more effective in
ability.” Which theory states this and why? getting results from followers? Explain.
12-5 Do you think that most managers in real life use a 12-9 How can organizations develop effective leaders?
contingency approach to increase their leadership
effectiveness? Discuss. 12-10 When might leaders be irrelevant?

MyManagementLab

Go to mymanagementlab.com for the following Assisted-graded writing questions:
12-11 What is the difference between trait theories and 12-13 Differentiate between transactional and transforma-
behavioral theories of leadership? tional leaders and between charismatic and visionary
leaders.
12-12 Why is trust the essence of leadership?

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