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Contemporary Approaches                                                          History Module   53
                       Most of the early approaches to management focused on managers’
                       concerns inside the organization. Starting in the 1960s, management
                       researchers began to look at what was happening in the external
                         environment outside the organization.


                       3000 BCE–1776       1911–1947         Late 1700s–1950s      1940s–1950s         •  1960s–present
                     Early Management   Classical Approaches   Behavioral Approach   Quantitative Approach   Contemporary Approaches



                                                                               1960s
                                                                               Although Chester Barnard, a telephone company executive,
                                                                               wrote in his 1938 book The Functions of the Executive that an
                                                                               organization functioned as a cooperative system, it wasn’t until
                                                                               the 1960s that management researchers began to look more care-
                                                                                                                  10
                                                                               fully at systems theory and how it related to organizations.  The
                                                                               idea of a system is a basic concept in the physical sciences. As
                                                                               related to organizations, the systems approach views systems
                                                                               as a set of interrelated and interdependent parts arranged in a
                                                                               manner that produces a unified whole. Organizations function as
                                                                               open systems, which means they are influenced by and interact
                                                                               with their environment. Exhibit HM–2 illustrates an organization
                    Frederic J. Brown/Newscom                                  manage all parts of the system in order to achieve established
                                                                               as an open system. A manager has to efficiently and effectively
                                                                               goals. See Chapter 2 for additional information on the external
                                                                               and internal factors that affect how organizations are managed.











                                  Exhibit HM–2  Organization as an Open System

                                                                  Environment


                                                                  Organization
                                                                 Transformation
                                           Inputs                   Process                   Outputs

                                    Raw Materials             Employees’ Work           Products and Services
                                    Human Resources               Activities            Financial Results
                                    Capital                   Management Activities     Information
                                    Technology                Technology and            Human Results
                                    Information                   Operations Methods
                                                                   Feedback



                                                                  Environment
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