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Endnotes History Module 55

1. C. S. George, Jr., The History Organization Studies, vol. 26, no. 4 cal Review, April 1990, pp. 176– 9. T. A. Stewart, “A Conversation with
of Management Thought, 2d ed. (2005), pp. 501–525. 190; J. A. Sonnenfeld, “Shedding Joseph Juran,” Fortune, January 11,
(Upper Saddle River, NJ: Prentice 5. R. A. Owen, A New View of Soci- Light on the Hawthorne Studies,” 1999, pp. 168–170; J. R. Hackman
Hall, 1972), p. 4. ety (New York: E. Bliss and White, Journal of Occupational Behavior and R. Wageman, “Total Quality
2. Ibid., pp. 35–41. 1825); H. Munsterberg, Psychol- (April 1985), pp. 111–130; B. Rice, Management: Empirical, Concep-
3. F. W. Taylor, Principles of Scientific ogy and Industrial Efficiency “The Hawthorne Defect: Persis- tual, and Practical Issues,” Admin-
Management (New York: Harper, (Boston: Houghton Mifflin, 1913); tence of a Flawed Theory,” Psy- istrative Science Quarterly, June
1911), p. 44. For other information and M. P. Follett, The New State: chology Today, February 1982, pp. 1995, pp. 309–342; B. Krone, “To-
on Taylor, see S. Wagner-Tsuka- Group Organization the Solution 70–74; R. H. Franke and J. Kaul, tal Quality Management: An Amer-
moto, “An Institutional Economic of Popular Government (London: “The Hawthorne Experiments: First ican Odyssey,” The Bureaucrat, Fall
Reconstruction of Scientific Man- Longmans, Green, 1918). Statistical Interpretations,” Ameri- 1990, pp. 35–38; and A. Gabor, The
agement: On the Lost Theoretical 6. E. Mayo, The Human Problems can Sociological Review, October Man Who Discovered Quality (New
Logic of Taylorism,” Academy of an Industrial Civilization (New 1978, pp. 623–643; and A. Carey, York: Random House, 1990).
of Management Review, January York: Macmillan, 1933); and F. J. “The Hawthorne Studies: A Radical 10. C. I. Barnard, The Functions of the
2007, pp. 105–117; R. Kanigel, Roethlisberger and W. J. Dickson, Criticism,” American Sociological Executive (Cambridge: Harvard
The One Best Way: Frederick Win- Management and the Worker (Cam- Review, June 1967, pp. 403–416. University Press, 1938); and K. B.
slow Taylor and the Enigma of Ef- bridge, MA: Harvard University 7. A. Maslow, “A Theory of Human DeGreene, Sociotechnical Systems:
ficiency (New York: Viking, 1997); Press, 1939). Also see G. W. Yunk- Motivation,” Psychological Re- Factors in Analysis, Design, and
and M. Banta, Taylored Lives: Nar- er, “An Explanation of Positive view, July 1943, pp. 370–396; see Management (Upper Saddle River,
rative Productions in the Age of and Negative Hawthorne Effects: also A. Maslow, Motivation and NJ: Prentice Hall, 1973), p. 13.
Taylor, Veblen, and Ford (Chicago: Evidence from the Relay Assembly Personality (New York: Harper & 11. F. E. Fiedler, A Theory of Lead-
University of Chicago Press, 1993). Test Room and Bank Wiring Obser- Row, 1954); and D. McGregor, ership Effectiveness (New York:
4. H. Fayol, Industrial and Gen- vation Room Studies,” paper pre- The Human Side of Enterprise McGraw-Hill, 1967).
eral Administration (Paris: Dunod, sented, Academy of Management (New York: McGraw-Hill, 1960). 12. “Information Age: People, Infor-
1916); M. Weber, The Theory of So- Annual Meeting, August 1993, 8. P. Rosenzweig, “Robert S. McNa- mation & Technology—An Exhi-
cial and Economic Organizations, Atlanta, Georgia; S. R. Jones, “Was mara and the Evolution of Manage- bition at the National Museum of
ed. T. Parsons, trans. A. M. Hender- There a Hawthorne Effect?” Ameri- ment,” Harvard Business Review, American History,” Smithsonian
son and T. Parsons (New York: Free can Sociological Review, Novem- December 2010, pp. 86–93; and Institution,http://photo2.si.edu/
Press, 1947); and M. Lounsbury ber 1992, pp. 451–468; and S. R. C. C. Holt, “Learning How to Plan infoage/infoage.html (June 11,
and E. J. Carberry, “From King to G. Jones, “Worker Interdependence Production, Inventories, and Work 2009); and P. F. Drucker, Manage-
Court Jester? Weber’s Fall from and Output: The Hawthorne Studies Force,” Operations Research, ment, Revised Edition (New York:
Grace in Organizational Theory,” Reevaluated,” American Sociologi- January–February 2002, pp. 96–99. HarperCollins Publishers, 2008).