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What you will learn
                                                                                          in this Module:


             Module 51                                                                    • How consumers make
                                                                                             choices about the purchase
                                                                                             of goods and services
             Utility Maximization                                                         • Why consumers’ general

                                                                                             goal is to maximize utility
                                                                                          • Why the principle of
             We have used the demand curve to study consumer responsiveness to changes in prices  diminishing marginal utility
             and discovered its usefulness in predicting how consumers will gain from the availabil-  applies to the consumption
             ity of goods and services in a market. But where does the demand curve come from? In  of most goods and services
             other words, what lies behind the demand curve? The demand curve represents the  • How to use marginal analysis
             tastes, preferences, and resulting choices of individual consumers. Its shape reflects the
                                                                                             to find the optimal
             additional satisfaction, or utility, people receive from consuming more and more of a
                                                                                             consumption bundle
             good or service.

             Utility: It’s All About Getting Satisfaction

             When analyzing consumer behavior, we’re looking into how people pursue their needs
             and wants and the subjective feelings that motivate purchases. Yet there is no simple
             way to measure subjective feelings. How much satisfaction do I get from my third
             cookie? Is it less or more than the satisfaction you receive from your third cookie? Does
             it even make sense to ask that question?
               Luckily, we don’t need to make comparisons between your feelings and mine. The
             analysis of consumer behavior that follows requires only the assumption that individu-
             als try to maximize some personal measure of the satisfaction gained from consump-
             tion. That measure of satisfaction is known as utility, a concept we use to understand  Utility is a measure of personal satisfaction.
             behavior but don’t expect to measure in practice.


             Utility and Consumption
             We can think of consumers as using consumption to “produce” utility, much in the
             same way that producers use inputs to produce output. As consumers, we do not make
             explicit calculations of the utility generated by consumption choices, but we
             must make choices, and we usually base them on at least a rough attempt
             to achieve greater satisfaction. I can have either soup or salad with
             my dinner. Which will I enjoy more? I can go to Disney World
             this year or put the money toward buying a new car. Which
             will make me happier? These are the types of questions
             that go into utility maximization.                                                               © Drive Images/Alamy
               The concept of utility offers a way to study choices that
             are made in a more or less rational way.



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