Page 2 - Lansdowne Gardens Newsletter Autumn 2020_Final
P. 2

2  LANSDOWNE NEWS, AUTUMN 2020

         News











                                     News


                                     From David



            "Autumn is a second spring when every
            leaf is a flower."

            Welcome to Lansdowne Gardens Autumn
            newsletter.

            With Autumn upon us it is time for some great
            new adventures and outings.                       Shirley showing off the pouches she knitted for injured wildlife. She is
                                                              pictured with her daughter Jenny.
            Madhu and Lizzie are looking at some great new

            locations to take advantage of the change of
            season. Please keep an eye out for the flyers.
                                                              Housekeeping
            Grand Kids Day is our next event which will be held
            on 22 March at Manns Avenue. This is always
            loads of fun with plenty of activities and prizes for   We have recently upgraded our accounting system. This
            the kids and the grown up kids!
                                                              will result in a slight change to the look of your monthly
            As Jackie has mentioned we have introduced a      statement. If you have any problems, please do not
            new billing and invoicing system. To ensure this   hesitate to contact either myself or David Clark.
            runs smoothly and all the invoices are delivered to   To make the process more streamlined and time efficient
            the correct people, would you please ensure we    we will be sending the statements by email where
            have the correct email addresses for those of you   possible. Please advise if there is any change to the email
            who are responsible for settling the accounts.
                                                              address for the purpose of sending the statements.
            I would like to thank you all for your ongoing    Also a reminder that effective 20 March the Daily Care
            support towards our great staff. It means a lot to   Fees and Means Tested Fees set by the Department of
            the team to know that our loved one’s families and   Human Services will be reviewed. Notification letters will
            friends appreciate the hard work that is given by   be sent out by the Department and the relevant changes
            our amazing team.
                                                              will be reflected on your April 2020 statements.
            Until next time…


                                                              Regards

                                                              Jackie Engelmann
                                                              Client Services Manager

            David Clark
            Residential Services & Relations Manager
   1   2   3   4   5   6   7