Page 1 - LG Spring Newsletter 2023

SPRING 2023
LANSDOWNE NEWS

Welcome

By Jason Dick

Spring is in the air, and it’s been three long years since
COVID-19 arrived on our shores. Masks have now come
off to show our bright and smiling faces to our residents!
All residents when asked, were happy for staff to remove
masks. Some have never known our staff’s faces, plus
the muffled voices behind the masks were always a Elise celebrated her 104th birthday
challenge for our residents and staff. With 50% of
Australian aged care residents having a form of hearing
impairment, the combination of mask-muffled voices
and a lack of visual facial cues continued to impede our
communication. We will always continue to monitor risks
and manage changes, and our staff continue to Rapid
Antigen test prior to providing care. Masks will be
reintroduced if the risk of an outbreak occurs.
Looking back at feedback, we have changed our laundry
process for new clothing labelling. Please hand clothing
that needs labelling directly to Donna on weekdays and
Emily on weekends. After-hours, a labelling basket will
be placed at Reception for unlabelled clothes to be
dropped with instructions. A laundry form will be placed
at Reception that will require filling prior to dropping to
Reception, when staffed/unstaffed. I ask that new
clothes only go to Reception and not care or laundry staff
directly, and please don’t hang unlabelled clothes in
loved ones' wardrobes or drawers. Clothes are precious
and costly, and we need to mitigate the frustrations of
missing clothes by all working together. Faye on one of our bus outings

Jason Dick, Director of Care Services, Manns Avenue