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3  LANSDOWNE NEWS, SPRING 2021



          News from Cranbrook Care








                                                                 Recognising Our Staff






                                                                  During the year we award staff with our
                                                                  monthly Standing Ovation Award and
                                                                  $150 in recognition of living the
                                                                  Cranbrook Care Values.


          Introducing Sarah Osborne                               Chhoezin Lama

                                                                  Congratulations Chhoezin for achieving
                                                                  our Standing Ovation Award for your
           I commenced at Cranbrook Care in September of
           2019 as the Quality Care and Support Manager.          ongoing commitment, dedication and
                                                                  passion in all the roles that you have
           When starting at Cranbrook I felt a comfortable        assisted in. It is greatly appreciated and
           connection to my title. Throughout my nursing          does not go unnoticed. Your willing nature
           career I have been passionate about providing          has been a huge benefit and you are so
           quality care and as an aged care manager I feel        helpful.
           extremely passionate about supporting the hard‐
           working staff in aged care.
                                                                  Rabina KC
           My goal is to ensure compliance within the clinical    Congratulations Rabina for achieving our
           and non‐clinical operations of the Cranbrook Care’s    Standing Ovation Award for your passion
           family of aged care residences. This is achieved by
           attending auditing and providing ongoing support,      and willingness to always step up when
           guidance and education for the Directors of Care       asked to support your peers.
           Services, Clinical Care Managers and Registered
           Nurses leading our teams.                              Kritsana Kerksuwanchai
                                                                  Congratulations Kritsana for achieving our
           When I studied nursing, I never would have imagined
           I could blend my two careers as I have been able to    Standing Ovation Award for making a
           in aged care. Although I am passionate about           difference in our resident's life day to day.
           nursing, I was previously in the hospitality industry   You always ensure that each resident feels
           where I enjoyed a varied and rewarding career as a     connected and part of the Lansdowne
           chef. This has provided me an opportunity to           Gardens family.
           understand and oversee the catering and care
           divisions of our residences allowing for collaborative   Sonam Choden
           resolutions, projects and innovation.
                                                                  Congratulations Sonam for achieving our
           I have recently been offered the opportunity to focus   Standing Ovation Award for the way that
           on special projects for our residences, focusing on    you acre for our residents and your peers.
           streamlining key policies and procedures and           Your willingness to assist is always
           documentation whilst working on exciting new           appreciated.
           developments that we are hoping will ensure
           continued quality care and services are offered and
           provided to our residents.
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