Page 1 - CC Winter Staff Newsletter_June 2019_FINAL
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Winter 2019











                                                 COLOURS OF

                                         CRANBROOK

















                                                               If you have any particular concerns emerging
                                                               as a result of the Royal Commission process please
                                                               feel free to contact me.

                                                               On the awards front, we were delighted to be the winner
                                                               of the Property Council of Australia, Best Retirement
                                                               Living Development for Bella Vista Gardens and Cranbrook
                                        Hello                  Residences. It is great to be recognised by a leading
                                                               organisation as the best, Ken Morrison the Property
                                                               Council of Australia’s Chief Executive said “Cranbrook
                                        From Kerry Mann        Care’s architecturally-designed community offers the
                                                               highest quality design and finishes, exceptional facilities and
                                                               outstanding services. This carefully-considered development
         The 1 July deadline for the transition to the new     demonstrates how the property industry continues to
         Aged Care Quality Standards is here. There has been   innovate to offer older Australians all the comforts of home
         a lot of preparation behind the scenes and I’d like to   in a personalised and caring environment.”
         thank Lee Marriott, Lisa Forbes and our Directors of Care
         Services for their hard work in coordinating the transition.   Thank you to everyone that participated as part of Team
         The new Aged Care Quality Standards have a stronger focus   Cranbrook in this year’s Dementia Australia Memory Walk
         on choices, decisions and solutions for our residents. The   & Jog on 19 May. We had representatives from every
         article on page 4 outlines what the new Quality Standards   residence. It was a lovely sunny morning and everyone was
         mean for staff. Also keep in mind that from 1 July 2019,   keen to get active to raise money for Dementia Australia.
         all Aged Care Quality and Safety Commission visits will be   I hope it becomes an annual event in the Cranbrook Care
         unannounced, including re-accreditation assessments.   calendar, it’s such a worthwhile cause, and a good excuse
                                                               to get active!
         As you will be aware, the Royal Commission into Aged
         Care Quality and Safety is currently underway, with the   As always, we look forward to an engaging and busy
         Sydney hearings recently in May. Here at Cranbrook Care   second half of 2019, with a whole host of events on the
         we are fully supportive of the Royal Commission and   Cranbrook Care Events Calendar lined up starting with
         other regulatory initiatives designed to enhance the lives   our Wellness seminar at Cranbrook Residences, the Winter
         of older Australians in care in our community. I would   Music Festivals and Jazz events held at all of our aged care
         personally like to thank you for your ongoing commitment   residences. There are so many things that we do, that make
         to our residents. Working together with you to continue   Cranbrook Care residences, great places to live and work
         to meet and exceed the expectations that our residents   and I thank you for being a vital part of who we are!
         and families place upon us is our priority. We are also
         constantly striving to improve the communication and
         interaction between residents and their families, as well   With warm wishes
         as you, our valued staff.
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