Page 80 - Warwickers Customers Count vflip2

time 80 Time is an equal opportunity employer. Each human being has exactly the same number of hours and minutes every day. Rich people can't buy more hours. Scientists can't invent new minutes. And you can't save time to spend it on another day. Even so, time is amazingly fair and forgiving. No matter how much time you've wasted in the past, you still have an entire tomorrow. (Denis Waitley) Great ideas but I don’t have time ! CUSTOMERS COUNT Why did we start this little Fact Book with what are you going to start doing and what are you going to stop doing? It is the BIG excuse – current workload, targets, balance, income, commitments, priorities etc. Time is a leveller – we cannot manage time – it’s a fixed asset – it is all about choice – how you choose to spend it and where you choose to make savings. How can you work smarter? Is it an important part of your job or for your career TIME do you need these skills? So WHY is the customer experience a MUST right now for YOU and YOUR Business? It is unlikely that you are blessed with hours of free time each week – so it is a matter of priorities and making the right choices. If it stays as a should or could rather than a MUST it is unlikely you will build any momentum. Decision time – make customers count!